Privacy Policy

At Zahrat Al Waha Trading, we highly value your privacy and the protection of your personal data. This policy applies to all visitors of our website zaoasis.com and explains how we collect, use, and protect any information you voluntarily provide to us via our contact forms.

Information We Collect

We collect the information you voluntarily provide through the contact forms, including:

  • Full Name
  • Email Address
  • Phone Number
  • Inquiry Type (Sales Contact, General Enquiries, Complaints and Suggestions)
  • Message Content

We confirm that we do not collect any additional or sensitive information, nor do we use your data for marketing purposes or sell it to any third parties.

Purpose of Data Collection

The information submitted through the contact forms is used solely for:

  • Responding to visitor inquiries
  • Providing general support
  • Handling complaints and suggestions

Information Protection

We commit to applying necessary security measures to protect your data from unauthorized access, loss, alteration, or disclosure, including:

  • Using encrypted communication protocols (HTTPS)
  • Providing general support
  • Restricting internal access to data

Disclosure of Information

We do not share, sell, or rent your personal data to any third party except in cases of:

  • Compliance with applicable laws and regulations in the Kingdom of Saudi Arabia
  • Execution of a judicial order or official regulatory directive

Cookies

Our website currently does not use any tracking tools or cookies to collect visitor data. Should such tools be used in the future, visitors will be notified and this policy will be updated accordingly.

Privacy of Submitted Messages

All information entered in the contact forms is used exclusively for sending messages via email to the Zahret Al-Waha Trading team.
The data is not stored in the website’s database, nor is it used for any marketing or analytical purposes. Messages are regularly deleted from the email inbox.

Policy Updates

We may update this privacy policy from time to time to comply with legal or operational changes. Updates will be posted on this page with the updated revision date.
Last updated: May 29, 2025

Contact Us

If you have any questions regarding this privacy policy, please contact us via: